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Clients respond immediately to authentic professionalism. A proper gesture, a powerful presence, a caring voice and a reassuring phrase are valuable tools which can really make a difference.
Professional success relies primarily on the ability to engage in the most appropriate business behavior at all times. Negative attitudes while interacting with clients are setbacks that can seriously undermine business.
Since 1993, Noraida Vázquez-Huyke has been developing organizational programs in Puerto Rico for corporate and individual clients, providing them with valuable skills that lead to higher standards of customer satisfaction. She is now based in Miami operating under her new division, The Competitive Edge, in collaboration with The Protocol Centre.
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Our Mission
To maximize the productivity of your staff by delivering
positive first impressions that result in enduring business relations.
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